If you own a thriving and successful virtual reality business, you know how important fast and skilled servicing is. With equipment this complex, it’s important to have a partner you can trust in the industry. And when your livelihood depends on prompt solutions, you can see how important it is to have an open line of communication to a team that offers quality support. At Wild Dimensions, we offer comprehensive virtual reality product servicing and repairs on a wide range of brands and types of integrative hardware.
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Virtual and augmented reality experiences are the future of entertainment
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VR Equipment Installation & Setup

Our team can tackle any problem you may have now and in the future. For new business owners trying to set up their first location or seasoned pros who would like expert advice on optimizing a space, we can help with new equipment installation and VR room setup. Owning a VR business becomes that much easier when you have experienced advice backing you up. Practical considerations, such as the space required for players to take full advantage of 360 degree swivels, can be easy to overlook for those who are just getting started. We also offer training on all equipment, so you’ll never have to wonder if you’re missing key features.

VR Hardware Maintenance

As with any gaming equipment, your virtual reality setup will require routine maintenance. Being proactive about the care required helps ensure optimal functioning at all times. This reduces downtime due to breaks or wear and tear. We can replace any and all cables as needed to prevent hardware issues and communication errors between vital parts of your VR equipment. Nine out of ten problems with VR technology can be solved remotely using TeamViewer connections with one of our expert technicians. For issues that require more intensive solutions, we can send a technician to your location for an additional fee. We work hard to make our services both affordable and convenient to our partners in the virtual gaming world.

From Pimax cable replacement to actuator or control panel repairs, we can give you all the assistance you need. We also offer replacements for more practical parts of your high tech gear, such as Vive face pads, VR head straps and joysticks or controllers.
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VR Hardware Maintenance

As with any gaming equipment, your virtual reality setup will require routine maintenance. Being proactive about the care required helps ensure optimal functioning at all times. This reduces downtime due to breaks or wear and tear. We can replace any and all cables as needed to prevent hardware issues and communication errors between vital parts of your VR equipment. Nine out of ten problems with VR technology can be solved remotely using TeamViewer connections with one of our expert technicians. For issues that require more intensive solutions, we can send a technician to your location for an additional fee. We work hard to make our services both affordable and convenient to our partners in the virtual gaming world.

From Pimax cable replacement, to actuator or control panel repairs, we can give you all the assistance you need. We also offer replacements for more practical parts of your high tech gear, such as Vive face pads, VR head straps and joysticks or controllers.
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VR Firmware & Software Maintenance

Keeping your VR systems updated is a good way to ensure that you business continues to run smoothly. These updates can provide fixes to previous problems and keep your machines running smoother than ever. If a software problem ever arises, we can get to work immediately on a solution. Our customer service team operates out of the US with standard hours that don’t require service calls in the middle of the night. Software problems can be solved remotely the vast majority of the time, meaning that you won’t have to worry about incurring extra charges to get your VR equipment back up and running.
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Virtual Reality Experiences

Virtual Reality Experiences

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